What is the status of my order?
You can login your account on Ucanaan website to check your order status and order history at any time. Once you place your order you will receive a confirmation email. You will receive order status update email when your order has shipped, tracking information will be included if available.

What if something I ordered arrived damaged?
Contact our Customer Service by email or telephone and we will fix it.

What if I need to change or cancel my order?
Contact our Customer Service by email or telephone.

What types of payment you take?
We accept all major debit/credit cards (Visa, MasterCard, American Express and Discover), PayPal, ACH, and wire transfer.