Processing Time

It usually takes 3-5 days to process your order. The actual processing time will depend on the stock level and your order quantity. During checkout you will be able to select the shipping service that best fits your needs for your order.

Domestic Shipments in Contiguous United States

For most regular orders in a range of $30-$299.99, we provide standard ground shipping for a flat rate of $10.00 via FedEx Ground, UPS Ground, or USPS. The transit times vary from 5 to 7 business days, depending on the destination. All shipments originate in from Massachusetts; 3-day, 2-day, and overnight shipping are also provided as available choices during checking out process, for flat rates of $16, $22, and $30, respectively. A flat rate of $30.00 is provided for domestic bulk orders in a range of $300-$999.99. Shipments are free for orders equal or above $1000.

Non-contiguous US and other North America

$35.00 Ground shipping 5-7 business day

International Shipments

$70-80 5-7 business day express shipment via FedEx, UPS or DHL for international destination other than Canada.

International orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Ucanaan Inc. does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Payment Types We Accept

We accept all major credit cards and Paypal payment through Paypal platform. Check and bank transfer are also accepted. A $25-30 projected intermediary bank fee may apply to international bank transfer if your sending bank involves an intermediary bank. Bank information for wire transfer will be sent via email upon receiving of your order.